Privacy Policy

Last updated May 26, 2026

This Privacy Notice for KutchCX (‘we’, ‘us’, or ‘our’) describes how and why we might access, collect, store, use, and/or share your personal information when you use our services, including when you visit our website at kutchcx.com, or engage with us in other related ways.

Questions or concerns? If you do not agree with our policies and practices, please do not use our services. If you have any questions, contact us at info@kutchcx.com.

Table of contents

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on?
4. When and with whom do we share your information?
5. Do we use cookies and other tracking technologies?
6. Do we offer artificial intelligence-based products?
7. Is your information transferred internationally?
8. How long do we keep your information?
9. How do we keep your information safe?
10. Do we collect information from minors?
11. What are your privacy rights?
12. Controls for do-not-track features
13. Do United States residents have specific privacy rights?
14. Do other regions have specific privacy rights?
15. Do we make updates to this notice?
16. How can you contact us?
17. How can you review, update, or delete your data?

1. What information do we collect?

Personal information you provide to us

We collect personal information that you voluntarily provide when you express interest in our services. The personal information we collect includes:

• Email addresses

We do not process sensitive information. All personal information you provide must be true, complete, and accurate.

2. How do we process your information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information to:

• Deliver services to you — to provide you with the requested service, including waitlist access and early access notifications.
• Respond to your enquiries — to respond to your questions and solve any potential issues.
• Save or protect an individual’s vital interest — when necessary to prevent harm.

3. What legal bases do we rely on to process your information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

For EU/UK residents, we rely on the following legal bases: Consent, Performance of a Contract, Legal Obligations, and Vital Interests.

If you are located in the EU or UK and believe we are unlawfully processing your personal information, you have the right to complain to your Member State data protection authority or the UK data protection authority.

4. When and with whom do we share your information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

• Service providers — we use Formspree to process waitlist form submissions. Your email address is transmitted to and stored by Formspree in accordance with their privacy policy.
• Business transfers — in connection with any merger, sale, or acquisition of all or a portion of our business.

We have not sold or shared personal information to third parties for commercial purposes and will not do so.

5. Do we use cookies and other tracking technologies?

In Short: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies to gather information when you interact with our services. We may share information with Google Analytics to track and analyse use of the services. To opt out, visit Google Analytics opt-out.

6. Do we offer artificial intelligence-based products?

In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (‘AI Products’). We provide these through third-party service providers including Anthropic. Your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products. You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.

All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties.

7. Is your information transferred internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in Australia. Your information may be transferred to, stored by, and processed by us and our service providers in other countries. If you are a resident in the EEA, UK, or Switzerland, we will take all necessary measures to protect your personal information in accordance with this notice and applicable law.

8. How long do we keep your information?

In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this notice. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymise it.

9. How do we keep your information safe?

In Short: We aim to protect your personal information through a system of organisational and technical security measures.

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

10. Do we collect information from minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age. If you become aware of any data we may have collected from children under 18, please contact us at info@kutchcx.com.

11. What are your privacy rights?

In Short: Depending on your location, you may have rights that allow you greater access to and control over your personal information.

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right to request access and obtain a copy of your personal information, request rectification or erasure, restrict processing, data portability, and not to be subject to automated decision-making.

Withdrawing consent: You can withdraw your consent at any time by contacting us. This will not affect the lawfulness of processing before withdrawal.

Unsubscribing: You can unsubscribe from our communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise these rights, contact us at info@kutchcx.com or submit a data subject access request.

12. Controls for do-not-track features

Most web browsers and some mobile operating systems include a Do-Not-Track (‘DNT’) feature. No uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals. If a standard is adopted that we must follow in the future, we will inform you about that practice in a revised version of this notice.

13. Do United States residents have specific privacy rights?

In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have specific privacy rights.

We collect the following categories of personal information: Identifiers (email address) — YES. All other categories — NO.

Your rights include the right to know, access, correct, delete, obtain a copy of, and opt out of the sale or sharing of your personal data. To exercise these rights, submit a data subject access request or email info@kutchcx.com.

We have not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months, and will not do so in the future.

14. Do other regions have specific privacy rights?

Australia and New Zealand

We collect and process your personal information under Australia’s Privacy Act 1988 and New Zealand’s Privacy Act 2020. If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the Office of the Australian Information Commissioner or the Office of New Zealand Privacy Commissioner.

15. Do we make updates to this notice?

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this notice. We encourage you to review this notice periodically.

16. How can you contact us?

If you have questions or comments about this notice, email us at info@kutchcx.com.

17. How can you review, update, or delete your data?

To request to review, update, or delete your personal information, please submit a data subject access request or email us at info@kutchcx.com.